PROBLEM TRANSACTION REPORT 05.29.2011

Buyer:
YOLANDA CAMARASA CAAMAÑO


email: yolita83@gmail.com
ebay id: yolita1983
etsy id: Yolita
wix store: Yolitas Amano
blogspot: Yolitas Amano
artesanum store: ~Yolitas
flickr account: yolita
facebook account: Yolita Camarasa
facebook page: Yolitas aMano
blog: http://3doblesuves.blogspot.com
Transaction Description:

On April 13th, 2011, buyer won and paid for: Obitsu 27BD-F06N 27cm Flesh Doll Dollfie Body Soft Bust
Auction Capture Here

Item was shipped immediately via International Airmail 1st Class, and buyer received item on April 26th, 2011.

Here is a transcription of the emails received between the buyer and myself.
As a quick note, I originally thought that *I* had made the mistake.

From: yolanda camarasa [mailto:yolita83@gmail.com]
Sent: Tuesday, April 26, 2011 4:37 AM
To: info@junkyspot.com
Subject: send wrong!!


I just got the package of this:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=330551439900&ssPageName=STRK:MEWNX:IT
And I'm very angry, because I bought a white skin body Obitsu, not normal skin. Please send me an obitsu body white skin. If you want this body I shipping you, but I don't pay the costs, you pay, I don't want this, I want the white skin. Thanks.

The Junky Spot
2011/4/26 The Junky Spot Hi Yolanda! Oop, i'm sorry about that! Can you send me the model number of the doll you received? It sould be on the top part of the tag, it'll start off with something like "27BD-F06" Thanks, Emory

From: yolanda camarasa [mailto:yolita83@gmail.com]
Sent: Tuesday, April 26, 2011 12:04 PM
To: info@junkyspot.com
Subject: Re: send wrong!!

Hello Emory,
Yes, the number is 27BD-F06N. I wait your answer. Thanks.
Yolanda

2011/4/27 The Junky Spot Information
Hi Yolanda!
Got it, thanks! Can you let me know your shipping address, I’ll get the correct body out to you.
Thanks,
Emory


However, it was right before i was going to send out the White Skintone body that i doublechecked the auction. And then sent her the following email:

2011/4/28 The Junky Spot Information
Hi Yolanda!
Actually, I just doublechecked the auction that you won.
You actually won the fleshtone version of the body. If you take another look at the link that you sent me of the auction you won:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=330551439900&ssPageName=STRK:MEWNX:IT


It shows in the item title:
Obitsu 27BD-F06N 27cm Flesh Doll Dollfie Body Soft Bust

And in the description:
Obitsu 27cm (1/6th scale) 27BD-F06N Doll Body [ FLESHTONE SKINTONE ]
SOFT BUST TYPE
MEDIUM BUST 2-PART BODY


You can exchange it if you like, however you would have to cover the shipping both ways.

Thanks,
Emory

From: yolanda camarasa [mailto:yolita83@gmail.com]
Sent: Thursday, April 28, 2011 12:28 AM

To: info@junkyspot.com
Subject: Re: send wrong!!


Oooooh! Fleshtone of course!! I use the word "fleshtone" all the days, can you give me the bread? Oh! and the fleshtone too!! I go to walk, but the fleshtone too! Oh! Oh! Wait! Wait! Don't loose the fleshtone!!!!!!!! Dande whith the fleshtone!!!!!!!!! Partyyy!!!! Wooooowww!!!...

It is asking too much to want a good service? Apparently yes, here in America what the customer have the reason, you pass by the ass, I see. You going to lose a good customer for not paying the ridiculous shipping charges, I see, this was a test order then to make a larger order of bodys.

Look I Not speak English, and the translator I used (that is very good) don't traduce "fleshtone" I recommend you that in future advertisements you writte "Flesh tone" se-pa-ra-ted please, like this: "Flesh tone" Yes? Thanks, and I did not see it anywhere you put normal skin. Well, I give you a second chance, if I you don't change the body I will not buy any more at this store, (if you do not know, there are a lot of stores that sell this tipe of bodys) and of course I will not pay postage.

Have a good day if you can.

PD: Ah! And of course no need to tell you that you will receive a negative (and tell to others for you very bad), if I don't get my body white skin. It is not a threat, just a fact, action, reaction, period.

Yolanda

Even though she claims that she didn't understand what fleshtone was...you'll notice that there is NO MENTION of the color "WHITE" anywhere in the auction. Additionally, the exact model number of the doll was in the title and in the description, besides the fact that the title says FLESH and not FLESHTONE.

On May 26th, 2011, negative feedback was received from Yolanda. I did not notice this until May 29th, 2011. Ebay was contacted and forwarded all email communications between Yolanda and The Junky Spot. The negative feedback was immediately removed by Ebay. User yolanda1983 was also reported by us for feedback extortion.